Shipping Times & Shipping Fee
Your order generally takes 3-5 bussiness days handle time. The parcels we are in only support shipping to United States,Canada.Except for the above regions, other regions do not support shipping.
The following table shows the delivery time, logistics service provider and delivery cost to various countries and regions.
| Country/Regions | Shipping Method | Shipping Time | Shipping Fee | Logistics Company |
| USA | Standard Shipping | 10-18 Business days | Free Shipping | USPS |
| Expedited Shipping | 5-10 Business days | $5.99 | DHL/UPS | |
| Canada | Standard Shipping | 12-20 Business days | Free Shipping | CPC |
| Expedited Shipping | 7-11 Business days | $5.99 | DHL |
Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.
How Do I track My Order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.
My order says delivered, but I don’t have it?
Some possible things that could have happened.
– They didn’t scan it correctly and it will show up the next day.
– The carrier could have left it at a neighbors house by accident or a front desk if you live in an apartment. Please check.
– If you still can’t find the order please email us
What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at support@kcozydecor.com. We’ll either resent a new one to you or give you a full refund.